Twenty years cooling the North East from a single base in Gateshead. The engineer who fits your system is the one who comes back to service it — and we've never used a call centre.
Family-run from Gateshead with 20+ years in the trade. Thousands of systems installed across the region.
Free on-site survey, written fixed quote within two working days. No pressure.
Manufacturer-backed 5+ year warranty on every install — 10 years as standard on Midea systems.
Verified five-star reviews on Google My Business — among the most-reviewed AC firms in the region.
Every engineer who turns up at your door is an employed member of the team — not a freelance subcontractor. They're F-Gas and Refcom certified, DBS-checked, and they wear our uniform.
Air conditioning is a building job as much as an engineering one — and most complaints we hear about other firms are about mess, missed days and "the surveyor said one thing, the fitter said another."
We dust-sheet every room, run condensate and refrigerant lines neatly, and clean up before we leave. The engineer who quoted you is on the job the day we fit.
Every quote is written, fixed and itemised — units, materials, fitting, commissioning, warranty registration, VAT. If anything changes mid-job (it rarely does), we discuss it before we touch a tool.
We won't be the cheapest quote on a "lowest-bid" job — but we'll usually be the cheapest one that actually adds up.
"Quoted on Tuesday, fitted by Friday. Whole upstairs cool by the weekend — and the engineers left it tidier than they found it."
"Fitted four cassettes in our café over two nights — zero disruption to trading. Twelve months on, still running perfectly."
"Honest, on time, and the cheapest of three quotes for the same Mitsubishi unit. Will use them for the office next."
Free on-site survey · Written quote in 48 hours · No pressure.